Project Goal

Introducing hot box and pantograph monitoring systems to optimize maintenance precision and efficiency

Partner

Voestalpine (Hot box)
PantoInspect (Pantograph)

Client

Taiwan Railways
Administration (TRA)

Enhancing Maintenance with Taiwan's First-ever Hot Box & Pantograph Monitoring Systems

Welltek brings together two suppliers and leads their hot box and pantograph monitoring technology into a new market to enhance the efficiency of operational and safety inspections on local rolling stock.

Partner

Voestalpine (Hot box)
PantoInspect (Pantograph)

Client

Taiwan Railways Administration (TRA)

Project Goal

Introducing hot box and pantograph monitoring systems to optimize maintenance precision and efficiency

Background

Execute Project

Taiwan Railways Administration (TRA)

Issue

Addressing the need for improved inspection accuracy and efficiency in the Taiwan Railways Administration (TRA), Welltek initiated a project integrating advanced IoT solutions from PantoInspect and Voestalpine. By installing trackside systems for digitalized pantograph and hot box inspections in Qidu, New Taipei City, TRA’s ability to detect faults would be significantly enhanced.

Project

Project Requirements

By proposing installing two trackside systems that could digitalize pantograph and hot box inspections in Qidu, New Taipei City, we would improve TRA’s ability to check for faults.

Project Plan

Welltek addressed TRA’s need for improved inspection accuracy and efficiency by integrating advanced IoT solutions from PantoInspect and Voestalpine into a single project. By installing trackside systems in Qidu, New Taipei City, capable of digitalizing pantograph and hot box inspections, TRA’s fault detection capabilities would be enhanced. 

Welltek’s
Services

Solution & Supplier Discovery and Analysis
Supplier & Product Promotion
Supplier-to-Client Coordination
Installation, Testing and Commissioning (ITC)
Follow-Up Training and Maintenance
Challenges &
Solutions

A Bridge Connecting
Stakeholder

Our work to install the systems’ components would impact three units within TRA (Rolling Stock, Signaling, and Overhead Lines). Each had their concerns over disruption and the reliability of the new equipment. Throughout the installation, we acted as a bridge between these stakeholders. We leveraged our reputation and working relationship with TRA to build trust and communicate with each unit to complete the project together.

Follow-Up Services and
Maintenance

Well-rounded training is crucial to realizing all the benefits of this newly installed equipment. While the systems collected huge amounts of data on rolling stocks’ axle bearings and pantographs, methods to utilize information were not established. Over the subsequent five years, Welltek guided TRA by providing maintenance for the monitoring system and training staff how to use it. By effectively acting upon the data collected, we have facilitated TRA’s transition from conditional to preventative maintenance. This effort significantly improved maintenance procedures and upheld the reputation of Voestalpine and PantoInspect’s products in Taiwan.

Results

With systems installed at Qidu, passing rolling stock can now be inspected for overheated axle bearings and any faults with their pantographs. This has largely improved TRA’s inspection efficiency on these components. While this has brought benefits to TRA’s processes for maintaining reliable and safe passenger services, it has also piqued the interest of other Taiwanese operators, such as Taoyuan Metro, in Voestalpine’s products.
Meanwhile, Welltek’s effort in coordinating and communicating with different stakeholders and our follow-up services cemented our reputation as a dedicated partner for local operators and international suppliers in the Taiwan railway industry.

Chia Ming Huang

COO |
Welltek International ITS Inc.

“Introducing new products requires a period of adjustment and adaptation. Even if it takes 5-10 years, we’re willing to continue to provide support and guidance, so operators can build trust in the products and see the maximum benefits and true value of the delivered equipment.”

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